Contact Us

As Stage One of Ontario’s “Framework for Reopening our Province” begins today, on May 19, the Craft Ontario Shop will continue to offer online sales, contactless pick-up, and schedule shopping inquiries or appointments by phone or email (416-921-1721,

Before opening to walk-in traffic, we’re working on making sure that we have all of the safety precautions in place that are needed for both staff and customers. Please feel free to get in touch with any questions in the meantime – we will be announcing our new operating hours shortly. Take care dear craft community - we’re looking forward to seeing you again soon! 

Staying connected while we work remotely
Craft Ontario staff are working remotely, but you can connect with us through email (, social media, or by phone (416-921-1791) – we are still checking our voicemails daily. We recognize that even in these difficult times there are still moments to celebrate, and you may wish to do so with a handcrafted item or gift. We would be happy to help you with any individual needs you might have!

Maintaining the health of our community
Along with working remotely, our staff is practicing physical distancing and staying home aside from trips out for essentials. The health of our staff and community is of utmost importance to Craft Ontario and the Craft Ontario Shop!

Completing online orders
When items are sold through our online shop, a staff member completes a sanitizing routine, including hand-washing, before packing your item. Local (GTA) orders will be sent by courier, and distance orders will be sent by Canada Post, both of whom are operating with a “Knock, Drop, and Go” approach to maintain physical distance. We are processing orders once a week (shipping on Fridays) to reduce exposure. We are also happy to arrange curbside pick-up at our Queen Street location!

Serving our members
The connections we have with our many communities are very important to Craft Ontario! 

Please join us online - visit to keep up to date on Craft Ontario news and updates for members, or find us @craftontario on FacebookInstagram, or Twitter to access inspiring content, updates, and resources. 

Craft Ontario
is a not-for-profit member driven organization, in service of professional craftspeople. Visit the Craft Ontario website for more information.

Our Shop and Gallery are located at

1106 Queen Street West
Toronto, ON, Canada
M6J 1H9
T 416.921.1721

M  11am - 6pm
T   10am - 6pm
W  10am - 6pm
Th 10am - 7pm
F   10am - 7pm
Sa 10am - 7pm
Su 11am - 5pm

We're located just west of Dovercourt Road on the North side of Queen Street West. Accessible on the TTC by the 501 Queen Streetcar, or a short walk from either the 63 Ossington or 29 Dufferin buses. 

Holiday Hours:

Please note that the Shop is closed on the following holidays:

    • New Year's Day & January 2
    • Family Day
    • Good Friday & Easter Sunday
    • Victoria Day
    • Christmas Day & Boxing Day

Selling at Craft Ontario Shop:

If you are a maker looking for more information about applying to sell at Craft Ontario Shop, read about our Application Process carefully.

Need more information? Get in touch: