Contact Us

Contact the Craft Ontario Shop:
phone:  416 921 1721

COVID-19 Update
Our new public hours are 12:00 – 6:30 pm, Tuesday – Saturday

We are still booking shopping appointments outside of pubic hours - please contact us by phone or email to inquire. 

The health and safety of our staff and visitors remains top priority, and we are continuing to monitor government announcements and information to ensure that our safety plan is up to date.

In order to provide a safe and enjoyable experience, we have put in place new practices and policies:

  • All visitors are required to wear a mask according to the City of Toronto’s new Bylaw. If you don’t have a mask, we’ll give you one!
  • We’re limiting the number of guests onsite at a time to four in order to implement physical distancing (keeping guests 6 ft apart), and for our staff to be able to provide dedicated customer service. If you would like to plan your visit ahead of time, please call or email us to book an appointment.
  • We’re also continuing to offer online sales, contactless curb side pick-up.
  • Sanitization stations are located throughout the space and gloves are available to use.
  • We have an extensive new cleaning schedule and are cleaning high touch surfaces and traffic areas multiple times a day.
  • Please remember not to visit if you are feeling unwell or experiencing any symptoms of illness – we’ll still be here when you’re feeling better.

Remember to stay safe, and we can’t wait to see you back at Craft Ontario soon!

Completing online orders
When items are sold through our online shop, a staff member completes a sanitizing routine, including hand-washing, before packing your item. Local (GTA) orders will be sent by courier, and distance orders will be sent by Canada Post, both of whom are operating with a “Knock, Drop, and Go” approach to maintain physical distance. We are processing orders once a week (shipping on Fridays) to reduce exposure. We are also happy to arrange curb side pick-up at our Queen Street location!

Craft Ontario is a not-for-profit member driven organization, in service of professional craftspeople. Visit the Craft Ontario website for more information.

Our Shop and Gallery are located at

1106 Queen Street West
Toronto, ON, Canada
M6J 1H9
T 416.921.1721

M  Closed
T   12:00 pm - 6:30 pm
W  12:00 pm - 6:30 pm
Th 12:00 pm - 6:30 pm
F   12:00 pm - 6:30 pm
Sa 12:00 pm - 6:30 pm
Su Closed

We're located just west of Dovercourt Road on the North side of Queen Street West. Accessible on the TTC by the 501 Queen Streetcar, or a short walk from either the 63 Ossington or 29 Dufferin buses. 

Holiday Hours:

Please note that the Shop is closed on the following holidays:

    • New Year's Day & January 2
    • Family Day
    • Good Friday & Easter Sunday
    • Victoria Day
    • Christmas Day & Boxing Day

Selling at Craft Ontario Shop:

If you are a maker looking for more information about applying to sell at Craft Ontario Shop, read about our Application Process carefully.